YCH Services for Young People YC Hertfordshire

Parent feedback

National Citizen Service (NCS) is an opportunity for young people to grow in confidence and independence, while learning new skills, making a difference and new friends.

Here's what some of the parents of young people who took part in YCH Services for Young People National Citizenship Service programmes have had to say:

Feedback about the summer 2017 NCS programme:

“I just wanted to say a huge huge huge thank you for your whole team’s work on the NCS programme. As you know my daughter was a little bit resistant about it all and signed up under duress! However, she has had the MOST amazing month with you all. I took three of her friends home yesterday and they were also so positive about the whole experience.

“She has made the most incredible friendships, learned to work as a team and be respectful of others. She has adapted to different types of people and learned not to judge, all qualities that I hope will remain with her throughout life. She now feels more confident about starting college in September and more able to deal with all sorts of situations. I really can’t thank you enough - your team of leaders have been so supportive, nice to talk to and very committed. My daughter even showed some interest in being a leader in a couple of years!

“I have told so many friends who have teenagers and recommended your programme. It has made an incredible difference to us personally and for my daughter it has changed her outlook on life forever. Never underestimate what you are doing - without meaning to sound corny - you really are changing lives! I feel so passionately about this scheme that I am going to write to our local MP too.

“Thank you to all your team for their dedication and commitment to deliver this course so professionally and long may it survive!”

Helen Bishop

Parent feedback from 2016:

"Thank you so much to you and the team for all your hard work and for supporting Seb so brilliantly. I think he really gained a lot from his time with you all.""Just wanted to say  a big thank you to you and your colleagues for running the NCS Programme which my daughter Olivia has just completed. I know that she absolutely loved this experience - the challenges, new skills, working as part of a team and making new friends. I am sure this experience will benefit her personally now and in the years to come. Thank you once again and continued success in this great work you do."

"In my mind it's a win, win, it helps youngsters with confidence, leadership, social and life skills and gives them an opportunity to be a little more prepared and even if they are thinking of going to university the taster week was an amazing experience."


"It also helps charities and people within the community and helps youngsters be aware of the community around them and it must give them a great feeling/purpose when helping others.  I do believe young people can get a negative name for themselves so I hope this scheme helps society see how wonderful these kids really are. I just wanted to let you know it was much appreciated by myself and my daughter, so thank you once again."


"Just a huge thank you to Stuart and his team of youth workers who supported Hannah during her four week NCS experience this summer. She had an amazing time and has left with new skills, confidence and friends. I would recommend the scheme to all Year 11 students as a very worthwhile way of spending four weeks during the long holiday post GSCE exams."


We want to know what NCS meant to your son/daughter so would really appreciate you taking just a couple of minutes to give us some feedback.

Feedback form

We ask for this information so we can contact you, we will only use this information to record your Views and comments on NCS and will keep your details on file for no longer than 6 years